Hello, team! I’m having trouble trying to login to CloudQuery. Whenever I try to login, I get the message:
Error: failed to set current team on login: failed to list teams...
I tried using the switch team or the sync command, but it seems that even with the correct access token, the login is not successful. Is there a documentation where I can access the errors and troubleshoot?
Hi @sweeping-ewe 
That’s strange. What does the error message say after “failed to list teams”? (If anything)
Error: Failed to set current team on login: failed to list teams:
GET "https://api.cloudquery.io/teams?page=1&per_page=100": GET https://api.cloudquery.io/teams?page=1&per_page=100 giving up after 5 attempt(s): Get "https://api.cloudquery.io/teams?page=1&per_page=100": dial tcp 172.67.xx./xxx:443: i/o timeout
I have firewall rules in my company that may be interfering with the dial, my guess is that.
Yeah, that looks like a firewall rule blocking the request
Are you running the CloudQuery CLI locally?
We currently use Cloudflare for our API, so your firewall would need to allow api.cloudquery.io, or the IP ranges listed here: Cloudflare IPs.
If this doesn’t work for you, we’ll be happy to help you find a solution if you reach out to us on our contact form: Contact Form.
You could also confirm if it’s a firewall rule perhaps by running a curl request like the following:
curl -v 'https://api.cloudquery.io/plugins'
and checking whether it’s able to reach the API.
It worked! I changed my firewall rules to allow the sync, thanks for the help.