# Need assistance with resetting shopify plugin after webhook update

**URL:** <https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729>\
**Category:** CloudQuery Plugins\
**Created:** [September 14, 2023, 7:29pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729 "2023-09-14T19:29:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![communal-drum](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@communal-drum](https://community.cloudquery.io/u/communal-drum)\
**Post date:** [September 14, 2023, 7:29pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/1 "2023-09-14T19:29:43Z")

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I have a question about the Shopify plugin. How do I completely reset it? I updated the webhook for it to use via Shopify itself, but it appears that the plugin is still pulling using the old webhook based on the error logs.

This error line shows `/admin/api/2022-10/`, but I have updated Shopify with the `2023-07` webhook.

```auto
truncated plugin log line="{\"level\":\"error\",\"module\":\"shopify-src\",\"source\":\"shopify-client\",\"edge\":\"/admin/api/2022-10/customers.json"

```

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<div class="post-metadata">

**Author:** ![ben](https://sea1.discourse-cdn.com/flex001/user_avatar/community.cloudquery.io/ben/32/88_2.png) [@ben](https://community.cloudquery.io/u/ben)\
**Post date:** [September 14, 2023, 7:54pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/2 "2023-09-14T19:54:39Z")

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Hi @communal-drum,

Currently, there is no way to override the API version as it is hardcoded. Can you open an issue on our GitHub so we can look into making it configurable?

[Open a new issue](https://github.com/cloudquery/cloudquery/issues/new/choose)

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<div class="post-metadata">

**Author:** ![communal-drum](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@communal-drum](https://community.cloudquery.io/u/communal-drum)\
**Post date:** [September 14, 2023, 8:21pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/3 "2023-09-14T20:21:04Z")

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Will do, Ben.

I’m going down this path because I have 3 different Shopify stores. 2 easily synced but the one that was my 1st attempt is having issues where it just won’t sync. It gets far along and then deletes a bunch of customers or a bunch of orders, etc.

Any ideas? Is there a way to delete the incremental info from CloudQuery or completely reset everything CloudQuery knows about the Shopify store?

P.S.: I did completely empty the tables and start from scratch, but the result was the same.

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<div class="post-metadata">

**Author:** ![ben](https://sea1.discourse-cdn.com/flex001/user_avatar/community.cloudquery.io/ben/32/88_2.png) [@ben](https://community.cloudquery.io/u/ben)\
**Post date:** [September 14, 2023, 8:22pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/4 "2023-09-14T20:22:27Z")

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Off the top of my head, I am unsure. Can you share a redacted copy of the config and any and all errors you are seeing in the logs?

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<div class="post-metadata">

**Author:** ![communal-drum](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@communal-drum](https://community.cloudquery.io/u/communal-drum)\
**Post date:** [September 14, 2023, 8:33pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/5 "2023-09-14T20:33:58Z")

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Can I share logs with you privately?

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<div class="post-metadata">

**Author:** ![ben](https://sea1.discourse-cdn.com/flex001/user_avatar/community.cloudquery.io/ben/32/88_2.png) [@ben](https://community.cloudquery.io/u/ben)\
**Post date:** [September 14, 2023, 8:34pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/6 "2023-09-14T20:34:19Z")

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Definitely. Feel free to DM or email me at `ben@cloudquery.io`.

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<div class="post-metadata">

**Author:** ![ben](https://sea1.discourse-cdn.com/flex001/user_avatar/community.cloudquery.io/ben/32/88_2.png) [@ben](https://community.cloudquery.io/u/ben)\
**Post date:** [September 14, 2023, 8:44pm UTC](https://community.cloudquery.io/t/need-assistance-with-resetting-shopify-plugin-after-webhook-update/729/7 "2023-09-14T20:44:31Z")

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Got them.  
Checking them out now.